CANVAS ADMIN TIPS: DECEMBER

Welcome to PCSD Monthly Canvas Tips 2022-2023!

With Semester 1 coming to an end, it's time to start thinking about Semester 2. Below you will find some tips on how to set up your course for Semester 2.
For in-school assistance contact your school's Canvas Support Specialist or Jim Davis, District Educational Technology Specialist - jimda@provo.edu

To view last month's Tips click here

Tip #1: Working with students after the Semester

Because we are moving to a new Semester, we will have all new courses when we come back in January. If you need to work with students for any reason after Semester 1 has ended, you will need to work with the student outside of Canvas.

Students will not have access to make any changes to Semester 1 materials after December 17 at midnight.

You will have to work with students one-on-one, either by paper or email. The students can still view the course and look at the assignments but they cannot turn in any assignments via Canvas. They can access the course by going to "courses" then "All Courses", then scroll down to the bottom to "Past Enrollments" and find your class.

Tip #2: Importing/Exporting Canvas Courses into New Courses

Since we are moving to new courses you will need to either set-up your new courses for new students or just move information over so you can keep going with your instruction for year-long classes. Either way you will likely need to import content into your courses.

Below you will find resources to help move your content to your Semester 2 courses.

	---- How do I copy a Canvas course into a new course course? (Instructor Guide)
	---- Copying Course Content within Canvas (YouTube)

	---- How do I import a Canvas course export package? (Instructor Guide)
	---- Exporting and Importing a Canvas Course (YouTube)

Tip #3: Grade Passback

We all love and hate Canvas Grade Passback. It can make our life so much easier but also give us a headache when it doesn't work correctly. Since we are moving to all new classes you have to set up the Grade Passback back up for your new courses.

If you need a refresher or to learn how to set up Canvas Grade Passback with PowerSchool please click the link below:

---- Canvas Grade Passback Handout

Tip #4: Bulk Assignment Due Date Change

Did you know that you could do bulk updates to Assignment Due Dates and Availability Dates!

Check out the link below to help you update last year's or last semester's assignment Due Dates

---- How do I bulk update due dates and availability dates as an instructor?

Tip #5: LTI's may need to be reinstalled

LTI's make our lives so much more simple. When we move to new courses, sometimes the LTI's we are using have to be updated so they will work correctly with your new courses. Check to see if you need to update your LTI's by clicking an assignment or link that was created using an LTI. If they work then you know that your LTI is working. If they give you an error or don't seem to work the way they did in your old class, then reinstall them using the same steps you used when you first installed them.

Tip #6: Need Canvas Help?

We all know that sometimes technology just doesn't work out the way we had planned. If you run into trouble with Canvas, we have several resources available to help.

Resource #1 - Your Building Specialist

Each school has a Canvas Support Specialist that can help you troubleshoot through the problems you are having.

To see who your Building Support Specialist is click the link below:

---- List of Canvas Specialists

Resource #2 - Provo's Canvas Help Course

Last year we launched the Canvas Help Course that you can access whenever you have a question or need to see how to use a Canvas feature. Please take some time to explore this course and bookmark it in your favorite browser so you can find it when you are in need of some Canvas guidance.

---- PCSD - Canvas Help Course

Resource #3 - Submitting a Work Order via Help Desk

If Canvas misbehaves, you can always submit a Help Desk ticket that will go directly to the Canvas Admin. If you are planning on submitting a Help Desk ticket please remember the following guidelines:

- - - - Detailed description of the issue or help you are requesting - The more information you can give use the faster we will be able to help you with your Canvas troubles or the item you are requesting help with
      - Provide URL(s) of the courses you are having the problem with or need the Canvas Admin to address
      - Provide names, email addresses, and, if possible, SIS ID or Employee number of individuals involved

We want to help you as quickly as possible, so please provide details. You know what the problem is, but we have not seen the issue first-hand, so the more details given the faster we will be able to solve the problem or contact the people that can help us solve the problem.

If you don't know how to submit a work order using the Help Desk, use the resource below to guide you:

---- PCSD Technology Web Help Desk Help Guide

Resource #4 - Instructure Support Hotline or Chat

You also have the Instructure 24-Hour Support Hotline and Chat that you can use at anytime to get guidance on anything related to Canvas. You can access this support by click on the Help Button on the Global Left hand Navigation in Canvas. If you don't know how to access the Instructure help, check out this resource:

---- Instructure Help Menu Guide

Created for Icons:
Video by Ahmad Mubarok from Noun Project
Style Button K-3 Photo by Anne Nygård on Unsplash
Style Button 4-6 Photo by Rosalie Barley on Unsplash
help by Graphik Designz from Noun Project
support by Romaldon from Noun Project
between by Anil from Noun Project